Understand how our BPO services help your company achieve its goals precisely and quickly!

At Bernhoeft, we provide a diverse array of BPO services available for individual selection or as a comprehensive package. These services encompass Accounting, Tax, Payroll, and Financial expertise, all delivered by dedicated experts who prioritize compliance and security throughout the entire process. For further insights into each BPO offering, continue reading below, and discover how we can enhance process efficiency, facilitate data-driven decision-making, and alleviate tax-related burdens.

  • How does the service transition work?

    If you are looking to switch accountants, it’s important to know that you can make the transition at any time without causing disruptions to your business. However, it’s crucial to ensure that the transition is smooth and hassle-free, which is why it’s essential to have clear agreements on responsibilities and deadlines among all parties involved.

    The transition process begins with an onboarding meeting where we introduce the team that will be serving you. This team includes not only specialized accountants but also Customer Success professionals who will get to know your company, understand key contacts, and gather details about your operations and relevant controls.

    During this meeting, we discuss schedules, data submissions and integrations, procedures, and other critical aspects to ensure a seamless and trouble-free transition. Additionally, we provide lists of documents that your company needs to maintain on file, documents your previous service provider needs to send to Bernhoeft, and those we will need to receive from your company on a monthly basis.

    At Bernhoeft, we are ready to assist you throughout every step of the transition, providing support and guidance to ensure that everything goes smoothly.

  • Which sectors does Bernhoeft serve?

    Our approach to serving clients is different from what you may be accustomed to in medium and large accounting firms. We don’t divide our team into departments but rather into customer service cells, each composed of specialists in various areas of accounting. Each cell is responsible for a set of clients and becomes specialized in each industry, enabling us to provide excellent service to companies of all sizes and industries.

    Our ability to specialize each cell sets us apart as one of our main distinguishing features. After all, it’s unrealistic to expect a single professional to have deep expertise in all industry segments and accounting areas. That’s why we have specialized teams that serve law firms, technology companies, medical and healthcare societies, construction and engineering companies, manufacturing and trading businesses, foreign subsidiary companies, transportation companies, energy, oil, and gas companies, and more.

    With this expertise, we are well-prepared to serve companies of all nationalities and sizes, including those that require the use of systems like SAP, Totvs, Senior, Sankhya, and others. To ensure a smooth and hassle-free transition, we offer an onboarding meeting to introduce the team that will serve your business and align responsibilities and deadlines.

  • How are the daily routines?

    We offer BPO services to help companies efficiently and securely manage their daily routines, allowing you to focus on growing your business.

    In Financial BPO, our team processes all invoices on a daily basis and manages payment-related banking matters, ensuring receipt analysis, bank reconciliations, and various reports that also support tax and accounting closure.

    In Payroll BPO, all employee information is handled in compliance with LGPD regulations, from hiring to work terminations. Information is received and made available to the client through our customer portal.

    Fiscal BPO collects information from issued and received invoices through systematic scanning of government portals to proceed with accounting, tax calculations, and accessory declarations.

    In Accounting BPO, all this information is integrated into accounting and checked to minimize potential errors. The team conducts account reconciliations, provisions entries, composition of balance sheet accounts, and prepares financial statements.

  • What information will I receive on a monthly basis?

    We believe that each client is unique, which is why we offer personalized and specialized service. When you contract our complete package of services, we provide a variety of information for our business partners. This includes financial statements accompanied by a detailed report that highlights the key points observed during the closing process.

     

    Additionally, our systemic dashboard provides an overview of financial, accounting, payroll, and tax information, which can be accessed both on a monthly basis and individually.

    Through our customer portal, you have access to up-to-date information not only for the current month but also for previous months. This includes accounting reports, tax documents, and payroll-related information, such as social charges and pay stubs.

    For your convenience, your employees can also access their own pay stubs, annual income statements, vacation receipts, and other important information using their own login and password.

  • How does the service transition work?

  • Which sectors does Bernhoeft serve?

  • How are the daily routines?

  • What information will I receive on a monthly basis?

  • How does the service transition work?

    If you are looking to switch accountants, it’s important to know that you can make the transition at any time without causing disruptions to your business. However, it’s crucial to ensure that the transition is smooth and hassle-free, which is why it’s essential to have clear agreements on responsibilities and deadlines among all parties involved.

    The transition process begins with an onboarding meeting where we introduce the team that will be serving you. This team includes not only specialized accountants but also Customer Success professionals who will get to know your company, understand key contacts, and gather details about your operations and relevant controls.

    During this meeting, we discuss schedules, data submissions and integrations, procedures, and other critical aspects to ensure a seamless and trouble-free transition. Additionally, we provide lists of documents that your company needs to maintain on file, documents your previous service provider needs to send to Bernhoeft, and those we will need to receive from your company on a monthly basis.

    At Bernhoeft, we are ready to assist you throughout every step of the transition, providing support and guidance to ensure that everything goes smoothly.

  • Which sectors does Bernhoeft serve?

    Our approach to serving clients is different from what you may be accustomed to in medium and large accounting firms. We don’t divide our team into departments but rather into customer service cells, each composed of specialists in various areas of accounting. Each cell is responsible for a set of clients and becomes specialized in each industry, enabling us to provide excellent service to companies of all sizes and industries.

    Our ability to specialize each cell sets us apart as one of our main distinguishing features. After all, it’s unrealistic to expect a single professional to have deep expertise in all industry segments and accounting areas. That’s why we have specialized teams that serve law firms, technology companies, medical and healthcare societies, construction and engineering companies, manufacturing and trading businesses, foreign subsidiary companies, transportation companies, energy, oil, and gas companies, and more.

    With this expertise, we are well-prepared to serve companies of all nationalities and sizes, including those that require the use of systems like SAP, Totvs, Senior, Sankhya, and others. To ensure a smooth and hassle-free transition, we offer an onboarding meeting to introduce the team that will serve your business and align responsibilities and deadlines.

  • How are the daily routines?

    We offer BPO services to help companies efficiently and securely manage their daily routines, allowing you to focus on growing your business.

    In Financial BPO, our team processes all invoices on a daily basis and manages payment-related banking matters, ensuring receipt analysis, bank reconciliations, and various reports that also support tax and accounting closure.

    In Payroll BPO, all employee information is handled in compliance with LGPD regulations, from hiring to work terminations. Information is received and made available to the client through our customer portal.

    Fiscal BPO collects information from issued and received invoices through systematic scanning of government portals to proceed with accounting, tax calculations, and accessory declarations.

    In Accounting BPO, all this information is integrated into accounting and checked to minimize potential errors. The team conducts account reconciliations, provisions entries, composition of balance sheet accounts, and prepares financial statements.

  • What information will I receive on a monthly basis?

    We believe that each client is unique, which is why we offer personalized and specialized service. When you contract our complete package of services, we provide a variety of information for our business partners. This includes financial statements accompanied by a detailed report that highlights the key points observed during the closing process.

     

    Additionally, our systemic dashboard provides an overview of financial, accounting, payroll, and tax information, which can be accessed both on a monthly basis and individually.

    Through our customer portal, you have access to up-to-date information not only for the current month but also for previous months. This includes accounting reports, tax documents, and payroll-related information, such as social charges and pay stubs.

    For your convenience, your employees can also access their own pay stubs, annual income statements, vacation receipts, and other important information using their own login and password.

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